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The devices in question are Google’s original Home smart speaker and the first generation Home Mini that, for the most part, are favorites among many consumers. To make matters worse, the affected devices will no longer connect to saved networks which means pushing a software fix is likely going to be impossible. On the back of your device, press and hold the microphone mute button for about 15 seconds. Your Google Home will let you know that it's resetting. First, make sure your Home Mini is plugged into a power outlet. Then locate the factory reset button on the device.
When this procedure is finished, the white lights will come back on, confirming that the entire device’s memory has been erased. When you hear a prompt warning that your device is going to undergo a complete reset, click this button repeatedly. This year, there have been a growing number of reports of bricked Homes and Home Minis on Google’s support forums and on Reddit , and the volume of reports has picked up since mid-September. It’s wasn’t clear what the issue was, and Google finally acknowledged that there was a problem in September. For now, anyone affected by the problem just needs to remain patient, post on the Google Support Forums, and wait for a private message.
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Google Home users were complaining on Google forums and Reddit, Android Police reported. Multiple users have been saying since last month that their devices were stuck with lights on. Corinne Reichert (she/her) grew up in Sydney, Australia and moved to California in 2019. She holds degrees in law and communications, and currently oversees the CNET breaking news desk for the West Coast. Corinne covers everything from phones, social media and security to movies, politics, 5G and pop culture.
It temporarily disappears from the device list during the reboot, but reappears once the process is complete. The LED lights on the device will also show you that the device is restarting. First you need to turn off the microphone on your Google Home Mini. Once you've done that, you'll hear the Google Assistant announce that the microphone has been turned off. Press and hold the center of the speaker for about 10 seconds to reset the device. The device will then be reset to factory settings.
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Google will be replacing all units of the smart home devices regardless of whether they are covered under warranty. Normally, performing a factory reset is a tried and true way to resolve an issue . But that may not fix your affected Google Home or Mini this time.
Google is bricking its own devices through a firmware update, but it does have a fix and is going to replace affected devices. Something intended to make a product better and more secure can occasionally produce less-than-favorable results. The latest firmware update for a couple of Google Home devices, unfortunately, has done the latter and the fallout is nothing short of a train wreck. If that fails to bring your bricked speaker back to life, then try performing a factory reset .
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The power cord should always maintain good electrical connectivity and should be securely fastened. Verify that there are no loose connections anywhere before connecting to your device. Read more below to understand what might cause the Google Home mini not turning on the issue and how to troubleshoot. Sign up for Verge Deals to get deals on products we've tested sent to your inbox daily. If you’re unlucky enough to be lumbered with a malfunctioning Google Home device, a couple of workarounds have proved successful for some people.
Even if your device’s warranty has expired, this replacement is still valid. No matter what the root cause of this issue was, a software update is unlikely to be able to resolve it. The most recent firmware update, Home Mini pairing, and unpairing are all potential causes of this problem.
Unplug the power cord from the Google Home speaker’s side, then wait 10 seconds. Wait until the four LEDs on top start to light up after plugging it back in. Wait for the gadget to reset after one final plug-in of the power cord.
Before you factory reset your Google Home Mini, it's important to understand the privacy implications. As with any other device, factory reset will erase all your personal data. This is especially important if you're using a device that's always listening. A factory reset allows you to resell your speaker or start over with a brand new unit. You can then customize the Google Assistant to give you more personalized results. If yourGoogle Home Mininot working properly, you may need to know how to reset it.
Once the reset process is complete, you can start using your Google Home Mini again. GoogleAndroid Police and 9to5google have been reporting that an increasing number of Google Home and Mini users are finding their devices are not responding. In a few cases an unplugged cold boot or factory reset solved the problem, but for most people neither method worked. As Android Police reports, both Google's support forums and Reddit discussions are appearing for Google Home ($99.00 at Target) devices that simply stop working.
I WISH I could tell you that this story has a happy ending. I want to tell you that Google has issued a blanket replacement announcement for any and all affected devices. However, there is a glimmer of hope Google may be willing to make right what their software update destroyed. Google is also seeing a small portion of devices that are having a flash memory issue that's corrupting the file system, a spokesperson told CNET in an email Thursday afternoon. This issue is not related to the firmware update, they said.
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